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Reporting Error-MySQL
Article #16
Short description: When clicking on Reports in the Management Console, I get a fatal error. May include the following...
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Viewed: 4408
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Group: eHD Standard Support
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Last modified: Nov 13, 2019
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HelpDesk won’t open and it isn’t started in the Tomcat Manager.
Article #4
Short description: Problem: HelpDesk won’t open and it isn’t started in the Tomcat Manager....
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Viewed: 4364
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Group: eHD Standard Support
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Last modified: Nov 13, 2019
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How to use the LDAP field setup-version 8.X
Article #40
Short description: This explains how to use the LDAP field set up in HelpDesk version 8.X. The LDAP field setup allows ...
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Viewed: 4237
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Group: eHD Standard Support
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Last modified: Nov 13, 2019
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UnsupportedClassVersionError
Article #127
Short description: When installing or starting eHD - User receives a Exception in thread main java.lang.UnsupportedC...
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Viewed: 4171
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Group: eHD Standard Support
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Last modified: Nov 13, 2019
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Tomcat Admin.xml Comment Error Message
Article #140
Short description: Tomcat won t display current error messages in the log files....
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Viewed: 4139
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Group: eHD Standard Support
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Last modified: Nov 13, 2019
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Quick Ticket Search Re-Index (Rebuild Lucene Index)
Article #162
Short description: The quick ticket search needs a current lucene index to work properly. Sometimes (especially after ...
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Viewed: 4136
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Group: eHD Standard Support
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Last modified: Jul 27, 2022
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eHD Microsoft SQL Server 2008 support
Article #81
Short description: This article will guide you through the necessary steps to add SQL 2008 support to eHD...
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Viewed: 4088
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Group: eHD Standard Support
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Last modified: Nov 13, 2019
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How to increase the Java thread stack size using the -Xss parameter to avoid StackOverflowErrors
Article #166
Short description: On some Operating Systems it may be necessary to increase the Java thread stack size from the defaul...
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Viewed: 4048
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Group: eHD Standard Support
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Last modified: Nov 13, 2019
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Reporting Error-GroupWise
Article #11
Short description: Problem: When I click on Reports I get a fatal error. This error may also occur trying to login to...
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Viewed: 3874
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Group: eHD Standard Support
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Last modified: Nov 13, 2019
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Category and Category Option Template
Article #117
Short description: What categories and category options should I use for my newly configured eHelpdesk system?...
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Viewed: 3787
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Group: eHD Standard Support
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Last modified: Nov 13, 2019
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