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KeyShield SSO
Article #184
Short description:
Viewed: 1852
Group: eHD Standard Support
Last modified: Nov 13, 2019
Searching for a Contact in a ticket
Article #180
Short description: To narrow down the list of contacts you can start typing in the text box. It matches on: Last NameF...
Viewed: 1826
Group: eHD Standard Support
Last modified: Nov 13, 2019
API Documentation for Mobile
Article #201
Short description: Attached you will find the documentation needed to utilize the API's found in the Mobile application...
Viewed: 1815
Group: eHD Standard Support
Last modified: Nov 13, 2019
Android and iOS App
Article #190
Short description: *please note - the App will only work when version 11.5 is deployedDownload GroupLink's Everything H...
Viewed: 1705
Group: eHD Standard Support
Last modified: Sep 23, 2021
Updating the HelpDesk via the war file
Article #193
Short description: 1 – Download the appropriate war file (Windows or Linux) from our website at https://grouplink.com/c...
Viewed: 1646
Group: eHD Standard Support
Last modified: Mar 26, 2024
Default Permissions
Article #197
Short description: Default User Permissions Default Technician Permissions Default Manager Permissions ...
Viewed: 1454
Group: eHD Standard Support
Last modified: Nov 13, 2019
SAML/SSO Configuration
Article #204
Short description: See the attached pdf for SAML/SSO Configuration...
Viewed: 1442
Group: eHD Standard Support
Last modified: Apr 5, 2023
Watcher Feature
Article #187
Short description: Below is a description about Watcher Feature that could be used as a guide to fully understand the r...
Viewed: 1346
Group: eHD Standard Support
Last modified: Nov 13, 2019
GDPR Compliance
Article #189
Short description: GroupLink uses AWS to host cloud instances. AWS is in compliance with GDPR. The link provided belo...
Viewed: 1338
Group: eHD Standard Support
Last modified: Nov 13, 2019
API Documentation
Article #200
Short description: Attached you will find the documentation needed to utilize the API's found in the HelpDesk....
Viewed: 1290
Group: eHD Standard Support
Last modified: Jan 28, 2021
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